Thursday, November 11, 2004

Starbucks

There is such a great difference in service standard at different Starbucks. Some have very good customer service but some merely any unless you are caucasian. I don't understand the logic here. I pay the same price but why am I getting sub standard service? I am as friendly, greeted the gal at the counter like any caucasian does. I believe in making someone's day by being the one to smile and greet 1st.

Another Starbuck I went to near my office. I get fantastic customer service. I was deciding what coffee beans should I get and there she is, came along and give suggestion according to my preference.

No comments: